Faq

Frequently Asked Questions

What products does The Luxe Lady sell?

We offer watches, sunglasses, footwear, clothing, accessories, new arrivals and best-selling styles.

Which payment methods are available?

Available payment methods, including prepaid options and Cash on Delivery, appear during checkout.

How long does delivery usually take?

Delivery timelines vary by location and appear at checkout or in your order confirmation.

Can I return or exchange my order?

Please check our returns and exchanges policy for eligibility, timelines and product-specific conditions.

How can I track my order?

Once dispatched, your order confirmation will include tracking details and the latest delivery updates.